Privacy Policy

Updated July 2025

This Privacy Policy (“Policy”) describes how Graphic Backdrops Inc. (“we,” “us,” or “our”) collects, stores, uses, shares, and protects your personal information. It also explains your rights and choices in relation to that information. This Policy applies to all personal information we collect about you through our website, communications, and services.

Our website (“Site”) located at www.graphicbackdrops.com is intended for users in the United States. Information you submit to us may be collected, stored, or processed in the United States or in other countries by trusted third-party service providers we work with to operate our business and website.

Information We Collect

We may collect personal information when you:

  • Communicate with us by phone, email, chat, or other channels
  • Use our website or mobile applications
  • Visit our branded social media pages
  • Purchase our products or services

Information we collect may include:

  • Name
  • Email address
  • Phone number
  • Credit card or payment details
  • Information about your purchases, interests, and browsing behavior
  • Information about how you interact with our website, apps, and ads
  • Other information you choose to provide or that we collect as necessary to fulfill your requests or operate our services

We may also collect the following in specific circumstances (e.g., returns, credit applications, or as required by law):

  • Driver’s license number
  • Social Security number and date of birth
  • Location information (general or precise)
  • Phone or live chat recordings
  • Age (e.g., for account registration or birthday promotions)
  • IMEI/UDID, IP address, or MAC address
  • Survey responses
  • Website or app usage patterns

Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us at team@graphicbackdrops.com. If we discover that we collected such information without verified parental consent, we will delete it.

How We Collect Information

We collect information:

  • Directly from you
  • Automatically (e.g., through cookies, device data, or usage analytics)
  • From third parties (e.g., social media platforms or service providers)

How We Use Your Information

We use your information to:

  • Respond to inquiries, requests, and questions
  • Fulfill orders and provide services
  • Improve our products, services, and website experience
  • Maintain shopping cart information
  • Monitor website usage and customer interests
  • Communicate special offers and promotions
  • Protect our business and customers (security/fraud prevention)
  • Communicate about your account or our relationship

When you provide your email address through our site, in person, or otherwise, you are automatically added to our email subscriber list. If you enter a contest or promotion and have previously unsubscribed, your entry may re-subscribe you if the contest includes promotional emails.

Sharing Your Information

We may share your information:

  • Within our company and affiliated entities
  • With third-party service providers (e.g., payment processors, shipping companies)
  • With business partners
  • To comply with legal requirements or respond to legal process
  • With successors in the event of a merger, sale, or acquisition

We do not sell your personal information in exchange for money. However, some sharing practices (e.g., with advertising partners) may be considered a “sale” under certain privacy laws.

Security and Safeguards

We use industry-standard security measures such as SSL encryption, secure data storage, and access controls to protect your personal information. However, no method of transmission over the internet is completely secure. Please use caution when providing personal information online.

Our website may contain links to third-party sites or services. This Policy does not apply to websites or platforms we do not control. We encourage you to review their privacy practices before submitting information.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. We may also retain data to comply with legal obligations, resolve disputes, or enforce our agreements. If removal of data is not technically feasible, it may be retained in a secure and limited-access environment.

Your Rights and Choices

You have the right to:

  • Request access to the personal information we have collected about you
  • Request deletion of your personal information (subject to legal exceptions)
  • Request correction of inaccurate personal information
  • Opt out of receiving marketing communications
  • Opt out of the “sale” of your personal information (as defined by applicable law)
  • Opt out of targeted advertising, including cross-site behavioral tracking
  • Limit the use of your sensitive personal information to essential purposes

To exercise these rights, email team@graphicbackdrops.com and state your request. Only you, or an authorized agent, may submit a verifiable request. A valid request must:

  • Provide sufficient information to verify your identity and authority
  • Describe your request clearly so we can respond appropriately

If you opt out of marketing emails, we will remove you from our internal promotional list. We do not share unsubscribe requests with third-party email list owners.

Policy Updates

We may update this Privacy Policy from time to time. The most current version will always be available on our website. Please check periodically for changes.

For questions about this Privacy Policy, contact us at team@graphicbackdrops.com.